最近のできごと
プロデューサーノート
みなさん、こんにちは。
ブリタニアの人々が「何かいいものがもらえるのか、それともストッキングに石炭が入っているのか」と自問する季節がやってきました。 UOチームは皆に幸せな休日と幸せな新年を願っています！
今月はいくつかのイベントが開催されていますので、ぜひ参加してみてください！匠のフェスティバルでは、素晴らしい報酬とともにクラフトマンたちを魅了し、現在開催中です。 Krampusは再び貿易ルートを脅かし、新たな報酬を得るチャンスがあります。また、VesperのThe Busy Bee & Colored Canvassではホリデーギフトが配布されています。 チームメンバーの一人がいつも寒い思いをしているので、雪だるまのタペストリーに暖かさを加えることにしました。もしあなたがこのタペストリーを手に入れたら、Bleakのことを思い出してください。
皆さんご存知の通り、2022年9月はウルティマ オンラインの25周年にあたります。 多くの方から、この節目を祝うためのパーティを計画しているのかという質問をメールでいただきました。 私たちは2022年のCOVID-19の状況をモニターし、来年の前半にこの件について決定する予定です。
2022年はUltima Onlineでのイベントが続くだけでなく、Ultima Online.Liveの発売も予定されており、UOにとってエキサイティングな年になるでしょう。2022年は、『ウルティマ オンライン：ライブ』の継続的なイベントだけでなく、『ウルティマ オンライン: New Legacy』の発売も予定されています。 私たちは、ゲーム界で最も素晴らしいコミュニティの25年に向けて、皆さんとこの旅を共有できることを楽しみにしています UOチームに参加して、次の25年のゲームの素晴らしさを形作る手助けをしたいとお考えの方は、下記のコンテンツデザイナーの公募をご覧ください。
最後に、9月（11月じゃないのかな？翻訳すると9月になるけど）のCSアクションは次のとおりです。
6-迷惑行為
2-ゲームの仕組みの乱用
15-勧誘
24-不在マクロ
77-マルチボクシング
ブリタニアでお会いしましょう、
Bonnie “Mesanna” Armstrong
Producer
今後のイベント
Dev’s Meet & Greet
Next Dev M＆Gは、1月にTC1で開催されます。詳細については、UO.comをご覧ください。
ライブイベント-現在開催中のイベント！
ホリデーギフトはこれらの場所で見つけることができます。
ウルティマストアの新作
ペットコスチューム
Meet & Greetsから
デーモンベルトを再導入はありますか？
はい-2022年2月に公開されるPublish112でこれらをリリースする予定です。
ペットが死んだ後、ペットのコスチュームを再度追加する方法を教えてください。
はい-Publish112では、ペットがフィールドで死亡した際にペットのコスチュームを再適用する機能を提供する予定です。
砂糖漬けの杖を再導入されますか？
スケジュールの都合上、これらのアイテムをPublish 111から削除する必要がありましたが、次のホリデーシーズンには登場する予定です。
2022年に長期報酬はありますか？
はい！Publish 112に登場する新しい長期報酬を楽しみにしています！
コンテンツデザイナー募集
概要
Broadsword Ultima Online Teamでは、才能あるコンテンツデザイナーを募集しています。コンテンツ・デザイナーは、ウルティマ・オンラインのコンテンツの設計、執筆、実装、文書化、フィードバック、メンテナンスを担当します。このポジションはリモートでの勤務となります。 すべての履歴書をBonnie Armstrong（Mesanna@broadsword.com）までお送りください。履歴書の受付締切は12月31日とさせていただきます。
職務内容
- コンテンツ生成ツールを用いて、魅力的なストーリーを提供するコンテンツを設計・実装する
- クエスト構築ツールを使用して、キャラクター、ダイアログ、ワールドロケーション、リワードアイテムをカスタマイズしたクエストを設計・実装する。
- キャラクターとの対話、ゲーム内の伝承書、クエストアイテムの説明文の作成
- アート、エンジニアリング、デザイン、品質保証、プロダクションと協力して、洗練された最終製品を提供する
- コンテンツのプレイテストを行い、建設的なフィードバックを提供することで、各リリースを繰り返し改善していく。
応募資格
- ウルティマ オンラインに精通していること（伝承、ゲームプレイの仕組み、報酬体系など
卓越したストーリーテリング、ダイアログ、編集スキル - 細部へのこだわりと、確立されたフィクションを忠実に再現できる能力
- オープンワールドマルチプレイヤーRPGに精通していること
- 技術的適性と自律的にコンテンツを実装する能力
- 優れたコミュニケーション能力
- 架空のベース、デリバリー、ダイアログ、メカニック、報酬に焦点を当てたコンテンツサンプルを含む、作品例を示すポートフォリオを提出する必要があります。
優先スキル
- ロールプレイングゲームのMODの作成または更新の経験
- プログラミング言語を使用したスクリプトの経験
- プログラミング環境でのデバッグ経験
- 優れたプログラミング手法とデータ構造に精通していること
- LINUX環境に精通している
顧客サービス
＊省略
Happening on Live
Producer Notes
Greetings Everyone,
Its that time of year again when Britannians ask themselves will I get something nice or will I get coal in my stocking? The UO Team wishes everyone a happy holiday and a happy new year!
We have several events going on this month so make sure you get involved! The Artisan Festival is going now for all our crafters with great collectibles. Krampus is once again terrorizing trade routes with a chance at new rewards and holiday gifts are available from The Busy Bee & Colored Canvass shops in Vesper. Due to the fact that one of the team members always gets so cold we added a little something warming to the snowman tapestry, if by chance you get one of these think of Bleak when you look at it!
As everyone knows September 2022 will mark the 25th anniversary of Ultima Online. Many of you have emailed me asking if we are going to plan a party to celebrate this milestone. We will monitor the situation with COVID-19 in 2022 and will be making a call on this during the first part of next year.
2022 is going to be an exciting time for UO with not only continued events on Ultima Online: Live but also the launch of Ultima Online: New Legacy. We look forward to sharing this journey with you as we forge into 25 years of the most amazing community in gaming! If you are looking for a chance to join the UO team and help us shape the next 25 years of gaming excellence, check out the Content Designer open position below!
Finally, here are the CS actions for the month of September:
6 – Disruptive Behavior
2 – Abuse of game mechanics
15 – Solicitation
24 – Macroing
77 – Multiboxing
See you in Britannia,
Bonnie “Mesanna” Armstrong
Producer
Upcoming Events
Dev Meet and Greet
Our Next Dev M&G will be held on TC1 in January. Keep an eye on UO.com for details!
Live Events – Happening now!
Ultima Store New Release
From the Meet & Greets
Will you be re-introducing the Demon Belt?
Yes – we plan to release these in Publish 112 coming February 2022!
Can you offer us a way to re-add our pet costumes after our pet dies?
Yes – with Publish 112 we are going to offer the ability to re-apply a pet costume to a pet when it has died in the field.
Will you be re-introducing the Candied Staves?
We had to remove these items from Publish 111 to keep on schedule but look for them next holiday season!
Will there be Vet Rewards in 2022?
Yes! Look forward to new veteran rewards coming in Publish 112!
Content Designer Wanted
Overview
We are seeking a talented Content Designer to join the Broadsword Ultima Online Team. Content Designers are responsible for designing, writing, implementing, documenting, providing feedback, and maintaining content for Ultima Online. This is a remote position. Please send all resume’s to Bonnie Armstrong at Mesanna@broadsword.com. The cut off for accepting resume’s will be December 31st.
Responsibilities
- Design & implement content that provides engaging narrative using content generation tools
- Design & implement quests using quest building tools to customize characters, dialogue, world locations, and reward items.
- Write character interaction dialogue, in-game lore books, and quest-item descriptions.
- Collaborate with art, engineering, design, quality assurance, and production to deliver a polished final product
- Playtest content and provide constructive feedback to iterate and improve each release
Qualifications
- Familiarity with Ultima Online including lore, gameplay mechanics, and reward schemes
- Exceptional storytelling, dialogue, and editing skills
- Strong attention to detail and ability to adhere to established fictional heritage
- Familiarity with open world multiplayer RPGs
- Technical aptitude and ability to implement content autonomously
- Excellent communication skills
- Candidate must supply a portfolio that shows examples of work, including a content sample that focuses on fictional basis, delivery, dialogue, mechanics, and reward
Preferred Skills
- Experience creating or updating mods for roleplaying games
- Scripting experience using programming languages
- Debugging experience in a programming environment
- Familiarity with good programming practices and data structures
- Familiarity with LINUX environments
Customer Service
ACCOUNT RECOVERY VERIFICATION
For the billing support at support@ultimaonline.com to sufficiently verify ownership of an account you wish to recover, information that is currently set on the account has to be verified. Please note that account recovery requests are reviewed on a case-by-case basis.
If a secret word is saved on the desired account(s), we will be happy to provide the secret word hint(s).
Accounts that have been closed within the last year require the secret word and 2 pieces of information.
Accounts that have been closed for more than a year require only the secret word, if a secret word is not set then 3 pieces of information are required.
Information used for verification are as follows:
- Account name
- First and last name
- Date of birth
- Phone number
- Key codes
- Payment information (CC)
- Date account was open/closed
- State/country
ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
• How to create an account or log into my account?
http://uo.com/Account-Login-Guide
• How to manage my accounts after I’ve logged into the Account Center?
http://uo.com/account-management/
http://uo.com/faq/
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.
• To reset your EA Account password:
* Please visit https://signin.ea.com/p/web/resetPassword
* At the EA page enter the email used to log into your EA Account to change its password.
* If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonline.com for further investigation and a possible one-time reprieve.
IN-GAME SUPPORT
For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
EA ORIGIN – ORDERS, CODES, AND THIRD PARTY RESELLERS
Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.
If you are having issues with your EA Origin purchase, follow this link to resolve the issue.
CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
1) Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2) Select topic* – select Orders
3) Select issue*
4) Click on “Select contact option“
5) Sign in with your EA Account or click on “Get help from an advisor without logging in.” if you’re having trouble signing in.
THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
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