Ultima Online Newsletter #2

New Legacy:特集スポットライト

ゲームの世界-天気と気候

Ultima Online.New Legacy:の目標は、当初からUOをRPGの原点に戻すことでした。New Legacyでは、UOをRPGとしての原点に戻すことを目標にしてきました。 ゲームの世界がより生き生きとしていて没入感のあるものにするためには、ゲームの世界をさらに充実させる必要があると感じていた分野のひとつ、天候と気候に取り組むことにしました。アーティストは、ゲーム世界に季節性と天候を作り出すため、奔走しています。もはやブリタニアは、美的な冬だけの永遠の夏の大陸ではなく、秋の色と春の季節の移り変わりに満ちた豊かな風景の大陸となります。 刺激的なイベントやユニークな出会いの背景として、季節の変化を初めてご紹介します。 さらに、天候と気候のダイナミックさが加わり、プレイヤーにユニークな選択を提供することができるようになりました。

ライブでの出来事

プロデューサーノート

みなさん、こんにちは。
Ultima Online: New Legacyを発表してから1ヶ月が経ちましたが、その間、多くの方からのご好評をいただきました。Ultima Online長い歴史の中で次の章に向けての旅路をご一緒できることを嬉しく思います。 過去、現在、未来のプレイヤーがブリタニアでの再出発に渇望していることは確かです。 Ultima Online. 最新情報をお届けするために、お友達にニュースレターYouTubeチャンネルをご案内ください。

前回のDev’s Meet & Greetでは、素晴らしい提案、いくつかの質問がありました!生活の質の向上として、バッグ内のバルクオーダーをまとめてバルクオーダーブックに収納できるようにすることが提案されました。別のリクエストは、「簡易ジャーナルテキスト」のオプションをアカウント全体の設定からキャラクターごとの設定に変更することでした。将来の機能拡張のために、これらのリクエストの両方をバックログに追加しました。 

また、Ossein RamやFrost Miteなどのペットを騎乗生物として追加するよう要望がありました。 アーティストに依頼して、これらのクリーチャーでこの要求を達成できるかどうかを調査してもらいました。もしすべてがうまくいくようであれば、あなたが強力なOssein RamやFrost Miteに乗れるようになるかもしれません。

もう一つの質問は、ガーゴイル女王の忠誠度ボーナスポイントについてです。 これらのボーナスポイントは最初から新しいガーゴイルを作成した時にのみ付与され、種族変更トークンを使用した時には付与されません。 これで混乱が解消されることを願っています。

また、Vice vsVirtueで何が起こるのかという質問も受けています。これは、特にUltima Online: New Legacyに関連しているため、リストの上位にあるものです。VvVを再評価する際は、今後の詳細に注意してください。

今月は七面鳥の月なので、皆さんが季節とご家族を楽しむために少し休みをとることを願っています。ウルティマオンラインファミリーの一員であることに感謝し、ホリデーシーズンが近づくにつれ、あなたとあなたの愛する人が幸せで、健康で、安全であることを願っています!

Treasures of Deceit -アンデッドクリーチャーが大集合! 人気のハロウィンの風物詩に参加しよう! まだ時間がありますので、是非とも欲しい本当に素敵な報酬を手に入れましょう! イベントは2020年11月15日に完了するので、ターンインから必要なすべてのアイテムを入手するようにしてください。

10月のCSアクションは次の とおりです。

17勧誘
4マルチボクシング
66マクロ
4迷惑行為
1ネーミング違反
35サードパーティプログラム

これはウルティマオンラインにとって本当にエキサイティングな時期であり、皆さんと共有できることを嬉しく思います。

ブリタニアでお会いしましょう!

ボニー「メザンナ」アームストロング
プロデューサー

今後のイベント

ライブイベントカレンダー

DevMeet and Greets
2020年11月2日(月)23:00 出雲 
2020年11月17日(火)8:30 Siege

闇の森-Forest of the Dark での活動は、世界領域全体に悪をかき立てました。ブリタニア人が冬の準備をしていると、見慣れた狩場の影に邪悪なものが潜んでいることに気付きます。ブリタニア人は、なぜ多くの人が森の中で行方不明になっているのかを特定し、未知の悪を土地から追い出さなければなりません。

Ultimaストアの新しい商品

カピバラ

それはホリネズミですか?それはチュパカブラですか?いいえ、今年11月にUltimaStoreに登場する新しくてエキサイティングなカピバラバニティマウントです。おたのしみに!以下はスタチューと騎乗例です。

・・・・・・・・・

New Legacy: Feature Spotlight

The Game World – Weather & Climate

From the onset, our goal with Ultima Online: New Legacy has been to return UO to its roots as an RPG.  In accomplishing this goal we decided to tackle one of the areas where we felt the game world could go the extra mile to feel more alive and immersive: weather & climate.  Our artists have been busy creating assets to give us the power to create seasonality & weather within the game world.  No longer will Britannia be a continent in perpetual summer with only aesthetic winters, but also a landscape rich in autumn color and springtime renewal.  For the first time we introduce changing seasons as a backdrop for exciting events and unique encounters!  The added dynamic of weather & climate allows us to go even further with presenting players with unique choices as they outfit themselves for the best chance of success while exploring the far reaches of the most extreme climate regions!

Happening on Live

Producer Notes

Greetings Everyone,

In the month since announcing Ultima Online: New Legacy we have been overwhelmed by the positive response!  We are happy to be sharing this experience with you and excited to share the journey as we forge the next chapter in the long history of Ultima Online.  One thing is certain – players past, present, and future are hungry for a fresh start in Britannia.  As we continue to share details on what Ultima Online: New Legacy will look, play, and feel like make sure you encourage your friends to subscribe to our newsletter and YouTube channel to stay up to date with all the latest news!

During the last meet and greet we had a few questions that were great suggestions!  As a quality of life improvement a suggestion was made to be able to load a bulk order deed book with deeds from a bag.  Another request was to change the option for “Legible Journal Text” from an account wide setting to a character specific setting.  We’ve added both of these requests to our backlog for future enhancements. 

We were also asked to add more tamable mounts such as the Ossein Ram and Frost Mite.  I’ve asked our artists to investigate whether we can accomplish this request with these creatures, and if everything looks good I’ll let you know when you might be able to ride the mighty Ossein Ram or Frost Mite!

Another question that has come up relates to Bonus Gargoyle Queen Loyalty Points.  Please note these bonus points are only given when creating a new gargoyle character from the start and not when using a race change token.  I hope this clears up any confusion.  

We’ve also been getting asked what is going to happen with Vice vs Virtue.  This is something high on the list, especially as it relates to Ultima Online: New Legacy so keep an eye out for future details as we re-evaluate VvV.

Since this is turkey month we hope everyone has some time off to enjoy the season and your family.  We thank you all for being part of the Ultima Online family and hope you and your loved ones are happy, healthy, and safe as we approach the holiday season!

Treasures of Deceit  –  Undead creatures abound!  Join in on the popular Halloween tradition!  There’s still time to get some of the really great rewards that I am sure you will want!  The event will be completed on November 15,2020 so make sure you get all the items you want from your turn ins.

Below are the CS actions for the month of October:

17 Solicitations
4 Multiboxing
66 Macroing
4 Disruptive Behavior
1 Naming Violation
35 Third Party Program

This is a really exciting time for Ultima Online and we are excited to share it with you!

See you in Britannia!

Bonnie “Mesanna” Armstrong
Producer

Upcoming Events

Link To Live Event Calendar

Dev Meet and Greets
November 2nd, Izumo 9am ET
November 16th, Siege 7pm ET

Forest of the Dark – Activities in the Dungeon Deceit has stirred evil throughout the realm. As Britannian’s prepare for winter they find there is something evil lurking in the shadows of familiar hunting grounds. Britannians must determine why so many have gone missing in the woods and expel the unknown evil from the lands.

Ultima Store New Release

Capybara

Is that a Gopher?  Is that a Chupacabra?  No it’s the new and exciting Capybara vanity mount coming to the Ultima Store this November.  Enjoy!  Below is an example of the statue and mount.

Customer Service

ACCOUNT RECOVERY VERIFICATION

For the billing support at support@ultimaonline.com to sufficiently verify ownership of an account you wish to recover, information that is currently set on the account has to be verified. Please note that account recovery requests are reviewed on a case-by-case basis.

If a secret word is saved on the desired account(s), we will be happy to provide the secret word hint(s).

Accounts that have been closed within the last year require the secret word and 2 pieces of information.

Accounts that have been closed for more than a year require only the secret word, if a secret word is not set then 3 pieces of information are required.

Information used for verification are as follows:

  • Account name
  • Email
  • First and last name
  • Date of birth
  • Phone number
  • Key codes
  • Payment information (CC)
  • Date account was open/closed
  • State/country

ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
       http://uo.com/Account-Login-Guide
•  How to manage my accounts after I’ve logged into the Account Center?
       http://uo.com/account-management/
       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
       * Please visit https://signin.ea.com/p/web/resetPassword
       * At the EA page enter the email used to log into your EA Account to change its password.
       * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
 
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
 
IN-GAME SUPPORT
For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN – ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go herehttps://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* – select Orders
3)  Select issue*
4)  Click on “Select contact option
5)  Sign in with your EA Account or click on “Get help from an advisor without logging in.” if you’re having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.

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